Support Services

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In extraordinary circumstances things can go wrong with your website. Every second that your site or infrastructure is offline can cost you time, money and can damage your reputation. Green River Media can give you the peace of mind that comes with having an unparalleled technical support and maintenance team.

Throwing You a Lifeline

We are one of the few agencies worldwide that offer 24/7 Support Services 365 days of the year. Whether you have a standard HTML site or a fully-fledged e-commerce or enterprise system, our technicians will work hard to get you up and running again as soon as possible. We also rent out our developers and provide white label support services giving you the freedom to focus on your core competencies whilst having an efficient helpdesk experience.

White label services

 

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Call us +44(0)203 397 4155

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Want to know more about our bespoke Support Services?

At Green River Media our clients are at the heart of everything we do. We will prioritise issues raised by the client and endeavour to resolve them within 60 minutes – 48 hours, depending on the severity of the issue.
 Our bespoke services range from assistance with the day-to-day operation of websites in the form of helpdesk services to provision of support and services associated with helping the client locate and resolve all problems in a timely manner.
 
Speak to a member of our team today to find out how we can keep you up and running whenever, wherever.